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Western Virginia EMS Council, Inc. Employee Handbook 2019
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Employee Professionalism and Confidentiality
WVEMS employees are to maintain businesslike manners at all times when interacting with supervisors, co-workers, WVEMS clients, and other community stakeholders.
WMEMS has certain information about clients that is unique to our organization. Keeping certain records private is also a requirement of federal and state privacy acts. All employees are required to keep confidential client and other business which is maintained by WVEMS as confidential. An employee who divulges confidential information may be terminated and also may be subject to certain federal fines or imprisonment. No employee is to take these records, or any other records maintained by WVEMS as confidential business or personal records, home without permission from their Department Manager or the Executive Director. No employee is to copy such records for their personal use. Moreover, one is prohibited from reviewing confidential information to which they do not have authorized access. This includes looking at information contained on a computer or looking at hard copy located in others’ office or file cabinets.
A statement of confidentiality shall be signed by each WVEMS employee and will be kept in the employee’s personnel file. Also, for certain employees, a statement of confidentiality for the Virginia Department of Health is also required.
Confidentiality is the preservation, in confidence, of all information concerning any individual or other entity which may be disclosed in the course of your employment with WVEMS, or any information relating to planning or the conduct of EMS Council business that has not been approved for release to the public.
Any information obtained in the performance of official duties is to be considered confidential, and to be protected from access by unauthorized persons. This is to include information gained as a result of conversation, conferences, or staff meetings as well as written documentation.
Requests for release of information citing the Virginia Freedom of Information Act should be referred to the Executive Director or his designee.
The Executive Director is WVEMS’ spokesperson. All requests including media and requests for information should be submitted to the Executive Director for an appropriate response. An employee may not speak at any time on behalf of the organization.
Malicious gossip about fellow employees and the spreading of confidential personnel information, inside or outside the organization, is strictly prohibited. Violation of this rule will result in discipline, up to immediate termination.
The Executive Director is WVEMS’ spokesperson. All requests including media and requests for information should be submitted to the Executive Director for an appropriate response. An employee may not speak at any time on behalf of the organization.
Malicious gossip about fellow employees and the spreading of confidential personnel information, inside or outside the organization, is strictly prohibited. Violation of this rule will result in discipline, up to immediate termination.
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